Start a career with purpose, backed by endless prospects. At CommBank, you’ll help customers with their everyday banking needs while developing valuable skills in customer service, lending, financial wellbeing and relationship management. Whether you’re building your banking career or looking for your next challenge, you’ll be supported by a team committed to your growth and success.

We have 2 exciting opportunities to join our team. One full time and one Relief (FT Permanent) basis. Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:
FT role, 8.30am - 4.51pm
FT Relief role, 8.30am - 4.51pm, Work between Bunbury, Eaton and Busselton

See yourself in our team

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Do work that matters





In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

More specifically you will:
Build a personal connection with customers through meaningful conversations
Work with customers to help them use our in-branch technology and digital banking options
Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied
Complete Financial Health Checks to assess customers’ financial needs and identify any changes
Perform interviews and process applications for personal loans, credit cards and associated products
Proactively call customers to build rapport and invite

📌 Customer Banking Specialist Bunbury (Australia)
🏢 Commonwealth Bank
📍 Australia