We’re a quick-growing, high-demand plumbing business based in Perth’s northern suburbs, specialising in residential maintenance.
Our days are busy, our phones are always ringing, and we take pride in delivering a high level of service to our customers. We’re now looking for the right person to take control of the phones, bookings, and scheduling—someone who thrives in a fast-paced environment and can keep things running smoothly behind the scenes.
About the role This role is entirely remote/work from home- we will provide equipment needed
This is a key position in the business—you’ll be the first point of contact for customers and the person who keeps our plumbers organised and on track.
Your responsibilities will include
Answering incoming calls and booking jobs
Managing and optimising daily schedules for plumbers
Responding to website and email enquiries
Following up quotes and outstanding jobs
Updating job notes, invoices, and customer records
General admin to support the team
What We’re Looking For
We don’t expect plumbing experience—but we do need someone who can handle a busy workload and stay organised. You’ll be a outstanding fit if you are:
Confident and professional on the phone
Highly organised and able to multitask
Calm under pressure (mornings can get busy)
A fast learner with systems and software
Reliable and take pride in your work
Experience in admin, customer service, or scheduling is highly regarded.
Why Join Us?
Stable, full time hours (no weekends)
Supportive, small team setting
Busy, diverse role—no boring days
Opportunity to grow with the business
Performance-based bonuses available
How to Apply
PLEASE DON'T CALL US! Click Apply Now and include a short paragraph explaining:
Why you’d be a good fit for this role
Your experience with phones, scheduling, or customer service
We review applications daily and will contact suitable candidates quickly.
📌 Admin Manager Perth (Australia)
🏢 Westplumb and gas WA
📍 Australia
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