About Us

We are a busy medical practice committed to delivering excellent patient care. We’re looking for a friendly, organised team-player to support our doctors and medical staff, handle reception operations, and help implement process improvements.

Role & Responsibilities
Serve as a key point of contact for patients — greeting, liaising, and assisting with enquiries.
Support doctors and clinical staff with bookings, scheduling, and patient flow.
Perform general reception and administrative duties (e.g. managing appointments, processing bookings, invoicing, payments, WorkCover/insurance queries, follow-ups, and health questionnaires).
Help implement initiatives and improvements to streamline operations and enhance patient experience.
Assist with account queries and escalate to the Practice Manager or Office Manager when needed.

What We’re Looking For
Experience working as a receptionist in a busy medical centre or healthcare setting is a plus.
Strong multitasking, time-management and problem-solving skills.




Valuable communication and interpersonal skills; friendly, courteous, and well-presented.
Knowledge of Medicare procedures and billing/insurance processes.
High-level computer literacy, including experience with medical software (e.g. Pracsoft, Medical Director, Best Practice — advantageous).
A “can-do” attitude, professional demeanor and a commitment to customer service.
This is a casual position, with an expected workload of approximately 15–20 hours per week. Availability to work on Saturdays is required.

Advantages
Competitive pay
Convenient location with street parking
Supportive, friendly team & workplace culture
Casual flexibility & reasonable hours
Prospects to grow and develop

How to apply

Click Apply for this job to submit your application

Job Type: Casual

Work Location: In person

📌 Medical Receptionist Casual Dee Why
🏢 Dee Why Medical Center
📍 Dee Why