About Us

Goodwin Drive Family Medical Centre is a well-established bulk-billing general practice, located on Bribie Island.

We're currently seeking an enthusiastic and experienced Medical Receptionist to join us in a part time position with the option to transition to full time, based on candidate availability.

What You’ll Be Doing

As the first point of contact for our patients, you’ll play a key role in ensuring smooth daily operations and excellent patient experiences. Your duties will include:
Greeting and assisting patients in a professional and caring manner
Scheduling appointments and managing the appointment book
Handling phone and email enquiries
Processing billing, Medicare claims and EFTPOS payments
Maintaining accurate patient records
Supporting doctors and nurses with administrative tasks

What We’re Looking For
Previous experience in medical reception or healthcare administration (min 1 year)
Excellent organisational and customer service skills




Solid verbal and written communication
Attention to detail and time management
Familiarity with Microsoft Office (Word, Outlook)
Experience with Best Practice Software and Cubiko (desirable but not essential)
A positive attitude and the ability to thrive in a busy team environment
Flexibility to work a variable roster, including potential holiday and sick leave coverage

What We Offer
Supportive and inclusive team workplace
Ongoing training – both in-house and external
Opportunity to start casual and transition to part time hours
Regular team meetings and an open-door management style
Remuneration well aligned with experience

Immediate start (pending availability) - please apply directly with a copy of your resume and a short cover letter.

Please note: Only applicants who have been shortlisted will be contacted for interview.

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