About us

Jones Street Surgery is seeking a energetic Casual Medical Receptionist to join our supportive team in a well-established general practice in Balcatta, with an immediate start available.

The successful applicant will have significant customer service experience, preferably in a medical practice workplace with experience with Pracsoft and Medical Director, an ability to multitask and a reliable and reassuring manner.

This is a casual position, with shifts offered based on the needs of the practice. Flexibility to cover weekdays and leave relief is highly desirable.

Task and Responsibilities
General medical reception duties and administration duties including answering incoming calls, checking in patients, confirming appointments
Assist patients with various enquiries
Liaise with other healthcare providers
Billing and receipting of consultations
Fostering skilled working relationship with team members, patients and other medical staff
Maintaining compliance with organisational policy and procedure

Core Qualities




This is a casual position with regular Wednesday shifts. Additional shifts may be available to cover annual leave and periods of increased demand.
Excellent communication skills and problem solving skills
A genuine interest in meeting patient needs with a professional and caring approach to all patients and members of the practice team
Excellent work ethic with an ability to undertake all duties in a diligent and positive manner
Punctual and reliable
Have a vigilant attitude to accuracy and be prepared to double check
Be willing to work both cooperatively and independently
The ability to communicate in Cantonese/Mandarin is an added advantage

Previous experience in healthcare is not essential, as full training will be provided.

Pay: From $29.00 per hour

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Medical Receptionist Casual Balcatta
🏢 Jones Street Medical Centre
📍 Balcatta