Key Points of Difference
Excellent working conditions & remuneration package + Supportive Workplace
Work within a business that is exceeding growth and sales targets with excellent opportunities for development and training

A unique chance for an ambitious individual to join one of Australia’s fastest and leading material handling/access equipment company! We are a family owned and run forklift and access equipment hire company based Coopers Plains, QLD. Due to rapid growth, a full time position has become available to join our Service department as Service Manager

The purpose of the position is to provide first class customer service and ensure fleet availability & optimisation through the effective management of the Service team who perform the scheduling, servicing & repair of equipment.

Reporting into the State Manager you will:
Have proven leadership experience in a service environment.
Have a high-level knowledge of service department processes, industry experience, policies and procedures.
Demonstrate excellent customer service with well-developed communication skills both verbal and written.
Demonstrate experience in Service Department KPIs with great time management skills.
Current Drivers Licence





What the role entails:
Providing the best possible service to customers while maintaining an productive and profitable operation
Building and maintaining positive customer and employee relationships
Operating at optimum capacity with good measures to ensure cost control.
Setting and obtaining service sales and profit objectives
Organising, directing, and controlling the activities of the Technicians ensuring optimum use of all material and staffing resources
Ensure the service process is being closely monitored and controlled.
On every occasion ensure that all interactions are of the highest standard, both internally and externally

If you believe this is a role you will love, please apply now

Benefits
Work with a family run business who care about their employees and offer an excellent team working environment.

Remuneration

Excellent remuneration available based on experience and skills.

elcoming a current member to our team of skilled technicians!

Job Category: service service manager leader automotive and trades

Job Type: Full Time

Job Location: Brisbane

📌 Service Manager Brisbane Branch (Australia)
🏢 All Lift Forklift & Access Equipment
📍 Australia