At Baskin-Robbins, we're all about creating moments of happiness, one scoop at a time. As a Shift Supervisor, you'll play an key role in leading the team, delivering exceptional guest experiences and helping create a fun, positive environment where both our guests and Baskineers love to be.
If you're passionate about people, enjoy leading by example and thrive in a fast-paced environment, we'd love to hear from you.
What You'll Be Doing
As a Shift Supervisor, you'll support the Store Manager with the day-to-day operation of the store while leading your team to deliver outstanding results.
You'll:
Lead shifts with confidence, energy and a positive attitude.
Create an exceptional experience for every guest, every visit.
Coach, support and develop your fellow Baskineers.
Ensure our products are prepared to the highest quality and presentation standards.
Maintain outstanding cleanliness, food safety and operational standards.
Support stock management, ordering and inventory control.
Help deliver local and national marketing promotions.
Contribute to achieving sales, labour and cost targets.
Foster a culture built on teamwork, respect and accountability.
What You'll Bring
We're looking for someone who:
Loves creating great guest experiences.
Leads by example and enjoys motivating others.
Is organised, reliable and takes pride in their work.
Communicates confidently with team members and guests.
Thrives in a fast-paced setting.
Has solid attention to detail and high standards.
Is flexible and available to work evenings, weekends and public holidays.
Has previous experience in hospitality, retail or customer service (leadership experience is highly regarded but not essential).
Why Join Baskin-Robbins?
At Baskin-Robbins, you'll be joining a brand that's built on bringing joy to our communities. We're passionate about developing our people and providing opportunities to grow your leadership skills and build a rewarding career.
You'll enjoy:
Leadership development and ongoing training.
A fun, supportive and inclusive team environment.
The opportunity to make a genuine impact every shift.
The chance to create smiles for our guests and your team every day.
If you're ready to step into a leadership role where no two days are the same, we'd love to hear from you.
Apply today and become part of the Baskin-Robbins family!
How to apply: Click on the Apply Now button to apply through Zapid.