Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service.
Responsibilities:
Carry out delivery and pickup across metropolitan and regional areas.
Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
Record and notify management of any faulty packaging or damaged items
Utilise appropriate equipment to load and unload vehicles.
Safeguard freight to prevent movement during transit.
Adhere to punctual completion of runs.
Obtain recipient signature
Deliver superior customer service during all interactions.
Ensure proper handling and security measures for all packages.
Address delivery challenges, such as damaged items or inaccessible delivery locations.
Skills and Experience:
Minimum of 6 months' experience in a similar role
Valid driver's license for a two-axle rigid vehicle
Valuable driving record
Proficiency in operating various loading equipment, including forklifts and pallet jacks
Excellent customer service skills
Physical stamina
Key Physical Demands:
Individual lifting up to 20kg, with typical weights between 2kg and 10kg
Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand.
May be required to work in cold setting of -4 degrees Celsius for short periods.
Ability to work in a constant state of alertness and safety.