Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.
About the role
In this office-based internal sales role, you will be the first point of contact for customers, working closely with internal teams and external partners. You’ll be responsible for selling engineering steel, stainless and aluminium products.
What You’ll Be Doing:
Responding to inbound enquiries via phone and email in a timely and qualified manner
Proactive customer outreach through outbound calling
Processing customer orders and preparing accurate quotes
Proactively following up with customers to ensure satisfaction and gather feedback
Collaborating with the sales team to support business development and identify opportunities
Building and maintaining strong customer relationships
Assisting with stock management and inventory control
Handling general administrative tasks as needed
Requirements
On-site Monday to Friday 8.00am-4.30pm
Knowledge/ experience with in the Metal industry an advantage
Previous customer service and sales experience (preferred but not essential)
Ability to work independently and part of the team
Attention to detail
Intermediate computer skills
Please note that, as health and safety are key to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
Benefits
On the job training
Generous parental leave policy
Employee Assistance Programme
Qualified but relaxed company culture
If the above sounds like you, please submit your details through the application form, and we’ll be in touch ASAP. We’d love to hear from you!