Spudshed (Vegie Bandits Pty Ltd) is an independent, proudly West Australian owned, family run business. Being WA farmers for the past 50 years, we strive to provide grower direct product at farm gate prices to our stores. Spudshed is passionate about produce and providing our customers with an excellent shopping experience.
About the Role:
We are seeking Retail Supervisors to join our team located in Albany, WA! Our aim is to make our Customers and Employees experience at Spudshed a welcoming and engaging one!
Responsibilities:
Retail Supervisors responsibilities include but are not limited to:
Maintain service standards by developing your team and ensuring correct house-keeping is maintained for cleanliness and safety
Driving team culture in line with Spudshed values
Ensuring that customer receive prompt service and quality goods and services Responding to customer queries and complaints about goods and services
Employee management (interviewing, hiring, training, evaluation, performance management, dismissing, promoting staff, and resolving staff grievances)
Instructing staff on how to handle difficult and complicated sales procedures
Examining returned goods and deciding on appropriate action
Taking inventory of goods for sale and ordering recent stock
Ensuring that goods and services are correctly priced and displayed
Ensuring safety and security procedures are enforced
About you:
Previous experience (1 year or more) in a management/supervisory role
AQF Certificate II or Ill
Robust analytical and problem solving
Robust communication skills