The Opportunity
Universal Store is seeking a passionate, creative, and driven retail leader to step into the Store Manager role. This prospect suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. If you’re passionate about youth fashion, developing high performing teams, and delivering excellence in a fast paced retail environment, we’d love to hear from you.
The successful candidate will work a Tuesday–Saturday roster, including late night trade and weekends.
Responsibilities
Lead day to day store operations with a strong and visible floor presence
Inspire, coach, and develop a large, diverse team to build future leaders
Deliver outstanding customer experiences in line with Universal Store service standards
Drive sales performance and store profitability through strong cost and productivity management
Manage rostering, budgets, and scheduling to achieve business and payroll targets
Maintain visual merchandising, presentation standards, and overall store efficiency
Recruit, train, and support team members through clear, honest, and constructive feedback
Uphold and role model Universal Store’s values, culture, and brand expectations

Skills and Experience




Strong retail background with hands on experience across both shop floor and stockroom
Proven experience as a Store Manager, leading medium to large teams
A warm, energetic communicator who leads with positivity and purpose
Ability to adapt and thrive in a fast paced, ever changing environment
High attention to detail with a solid understanding of retail profitability
Proven success in achieving and exceeding sales targets
Confident in delivering feedback and communicating effectively at all levels

What We Offer
A business that genuinely invests in your growth and career pathway
Comprehensive technical and leadership development
A robust and supportive team culture
Generous staff discounts and favourable rosters
A workplace where your ideas, creativity, and input are valued

Our Values
Care for Everyone
Here to Help
Make It Work
Better Than Good
Contribute

Apply Now
If you’re ready to lead, inspire, and grow with a passionate, fashion focused team, apply now with your CV and a brief cover letter outlining your suitability for the role.
No agency enquiries. Due to the high volume of applications, only shortlisted candidates will be contacted.

📌 Store Manager Bourke Street Melbourne
🏢 Universal Store
📍 Melbourne