This Role Is Perfect for Someone Who Is:
Working in insurance property claims or loss adjusting and looking for career progression
Working for a broker as a claims handler – property claims experience is essential
Looking to use your property, construction, or strata experience in a role where you help people recover after property damage or loss?
You don’t need to be a qualified Loss Adjuster already — training and support will be provided for the right person.
Join Crawford, the world’s largest publicly listed claims management company, and become part of a team that supports communities and businesses when they need it most.
Why Join Us
Competitive salary + annual performance bonus
Car allowance, laptop, and company phone
Work with an experienced and supportive leader
Structured training and career development
Transparent pathway to Senior Loss Adjuster or specialist roles
Strong team culture where collaboration is valued
The Chance
As a Strata Loss Adjuster, you will manage property claims from assessment through to resolution.
Your responsibilities will include:
Conducting Strata site inspections and damage assessments
Determining the cause and extent of property damage
Appointing and coordinating trades and technical specialists
Communicating with owners,
strata managers, insurers, and contractors
Preparing professional reports and claim documentation
Managing claims to ensure timely and positive outcomes for customers
This role combines technical property knowledge, problem solving, and customer service.
About You
You might currently work in:
Loss adjusting or insurance claims
Broking as a Claims Handler
We’re looking for someone who:
Communicates confidently with a range of stakeholders
Is naturally curious and solution-focused
Provides excellent customer service
Works well independently while collaborating with a team
Is motivated to learn and grow in the claims industry
Requirements
Essential
Strong communication and stakeholder management skills
Experience in property, strata, construction, or insurance environments
Current driver’s licence
Desirable
Loss adjusting or claims experience
Trade or building qualifications
Strata industry experience
Apply Now
If you’re looking for a role where you can use your property expertise, develop current skills, and make a real impact, we’d love to hear from you.
Submit your resume and a short cover letter outlining your interest in the role.