The Role & Responsibilities

As Store Manager, you will play a key role in the success of this bespoke store by leading a high-performing, positive, and customer-focused team. Reporting to the Brand Manager, you will be a hands-on leader with a strong business mindset, committed to driving sales, operational excellence, and team development.
Lead by example, being hands on, consistently motivating the team to achieve sales targets
Manage team performance, providing coaching and addressing any issues proactively
Develop team capabilities through ongoing training and support
Ensure compliance with all company and brand policies and procedures
Manage staff rosters and oversee Time & Attendance
Complete and distribute daily reports to relevant stakeholders
Receive and reconcile inventory, reporting discrepancies
Conduct regular quality checks on stock and ensure accurate stock handling procedures
Support recruitment efforts and interviews
Deliver comprehensive inductions and follow-up training for all recent hires
Ensure customer service standards are consistently met and enhanced
Resolve elevated customer complaints with professionalism and care

Skills & Experience




3+ years in retail Store Manager role within a high volume store
High skill set in driving sales and achieving KPI’s
Experience with rostering, staff management and other day to day operations
Highly developed in customer service
Skilled in providing feedback
Excellent oral and written communication skills
Sound administrative skills and training experience
Organised with fantastic time management skills
Building and sustaining professional working relationships
Robust analytical and problem solving skills
Computer literacy skills (Word, Excel, PowerPoint)

Benefits
Collaborative and supportive culture
Generous employee discount across all Swatch Group brands
Employee referral program with the prospect to earn a cash reward
Access to our Employee Assistance Program
Comprehensive income protection insurance
Novated leasing opportunities for electric vehicles
Extensive professional Learning and Development program
Opportunity to earn incentives on top of your base salary
Complementary Swatch loan watch

How to Apply

Click APPLY to submit your application.

📌 Store Manager Swatch Bondi Bondi Junction
🏢 The Swatch Group Australia
📍 Bondi Junction