Key Duties and Responsibilities
Plan, organise, direct and coordinate the daily operations of the dealership's retail sales activities.
Develop and implement sales strategies, marketing initiatives and promotional campaigns to maximise sales performance.
Monitor sales results, budgets and key performance indicators, and prepare reports for senior management.
Manage inventory levels, vehicle displays and stock control to ensure effective operations.
Recruit, train, supervise and mentor sales and administrative staff, including conducting performance reviews.
Ensure a high standard of customer service is maintained and effectively resolve customer enquiries and complaints.
Develop and maintain relationships with manufacturers, suppliers and finance providers.
Ensure compliance with company policies, workplace health and safety requirements, consumer legislation and dealership procedures.
Monitor market trends, competitor activities and customer demand to identify business opportunities.
Oversee operational budgets, expenses and profitability while implementing continuous improvement initiatives.

Essential Requirements




At least 1 year of relevant full time experience as a Retail Manager or in a closely related management role (or alternatively a relevant qualification together with appropriate experience).
Solid leadership, communication and organisational skills.
Demonstrated experience managing retail sales operations and staff.
Ability to analyse sales performance and implement strategies to improve business outcomes.
Excellent customer service and relationship management skills.
Proficiency using dealership management systems and Microsoft Office.
Advantageous – previous experience in an automotive dealership and sound knowledge of automotive industry

If you are an experienced retail management professional looking to join a reputable automotive dealership, we encourage you to apply.

Applications should include a current resume and cover letter outlining your suitability for the role. This role will be open for 28 days from postage.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

📌 Retail Manager Frankston
🏢 Bay City Auto Group
📍 Frankston