Future Tile is a growing Brisbane-based tile business selling online and through our showroom. We supply quality tiles to homeowners, builders and trades across Australia. We’re a small team, so the role is wide-ranging and no two days look the same.
The role
We’re after a friendly, capable all-rounder to be a first point of contact for customers and help keep things ticking over behind the scenes. You’ll spend your day talking to people, taking orders over the phone, answering questions and sending out samples, with a mix of light admin, IT and marketing work in between. It suits someone personable and organised who’s comfortable picking up current systems.
What you’ll be doing
Taking phone orders and helping customers over the phone and by email
Answering product questions and guiding people toward the right tiles
Packing and sending out sample requests
Following up quotes, orders and enquiries
General admin, including processing orders,
updating records and keeping things organised
Light IT tasks, like managing product listings, updating website
What we’re looking for
Warm, confident phone manner and genuinely enjoys talking to people
Well organised with good attention to detail
Comfortable with computers and quick to pick up current tools (we use Shopify)
Explicit written communication for emails and marketing
Reliable and happy to work independently in a small team
An interest in interiors, design, tiles or building is a plus
Nice to have
Experience in customer service, retail, admin or a similar role
Familiarity with Shopify, email marketing tools, or social media for business
Basic photo editing or content creation skills
Knowledge of tiles, building materials or interior design
Pay: $49,900.00 – $79,101.18 per year
Work Location: In person
📌 Customer & Operations Assistant Fortitude Valley (Australia)
🏢 Future Tile
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.