We're Hiring – Service AdvisorJoin the Team at Rockhampton Mobile Mechanic

Are you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced environment where no two days are the same?

Rockhampton Mobile Mechanic is looking for an organized, friendly and motivated Service Advisor to become the face of our business and help deliver an outstanding experience for our customers.

About the Role

As our Service Advisor, you'll be the vital link between our customers and our technicians. You'll ensure every customer receives transparent communication, professional service, and confidence that their vehicle is in good hands.

Your Responsibilities
Greeting customers and handling enquiries by phone, email and in person
Booking vehicle servicing and repairs
Preparing quotes and job cards
Keeping customers updated throughout the repair process
Scheduling jobs to maximize workshop efficiency
Processing invoices and payments
Ordering parts and liaising with suppliers
Maintaining accurate service records
Working closely with our technicians to ensure repairs are completed on time

About You

We're looking for someone who has:




Outstanding customer service and communication skills
Excellent organizational and time management abilities
Strong computer skills and attention to detail
The ability to multitask in a busy workplace
A positive attitude and a willingness to learn
Automotive knowledge or Service Advisor experience (preferred but not essential)
Parts interpreters are encouraged to apply

What We Offer
Full-time position
Tuesday to Friday – enjoy 3 day weekends!
Market-competitive salary based on experience
Supportive, family-oriented team environment
Ongoing training and development
Opportunity to grow with one of Rockhampton's trusted mobile mechanical businesses

If you're someone who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a team that values honesty, quality workmanship and great customer service, we'd love to hear from you.

Pay: $55,000.00 – $70,000.00 per year

Perks:
Employee discount
Employee mentoring program
Maternity leave
Professional development assistance

Work Location: In person

📌 Service Advisor/administrator Berserker
🏢 Rockhampton Mobile Mechanic
📍 Berserker