Location: Morningside QLD 4170, Australia
Contract: B2B
Job Type: Designated - 2 days only (Monday & Thursday)
Schedule: Local Business hour

Job Overview

We are seeking a skilled and proactive EUC L1 Support Engineer to join our team on a 12-month B2B contract based in Brisbane Australia. The ideal candidate will provide first-line technical support to end users, ensuring smooth operation of end-user computing settings. Candidate will provied support only 2 days (Monday & Thursday) per week onsite.

Key Responsibilities
Provide Level 1 (L1) technical support for desktops, laptops, printers, and mobile devices
Troubleshoot hardware and software issues
Install, configure, and maintain operating systems and applications
Manage user accounts, passwords, and access permissions
Support Microsoft Office 365 and common enterprise applications
Respond to tickets and incidents within agreed SLAs




Escalate complex technical issues to L2/L3 support teams when required
Maintain accurate documentation of issues and resolutions
:Provide in office and remote support as needed

Required Qualifications & Skills
Proven experience in End User Computing (EUC) or IT Support (L1 level)
Robust knowledge of Windows OS, Microsoft Office 365, and basic networking
Familiarity with ticketing systems and ITIL processes
Excellent troubleshooting and communication skills
Ability to work independently and manage priorities effectively
Mush have full time work rights in Australia.

Pay: $350.00 – $370.00 per day

Application Question(s):
Do you have an active ABN?

Work Authorisation:
Australia (Required)

Work Location: In person

📌 It /desktop Support Engineer Level 1 Designated 2 Days Onsite /week Only Morningside (Australia)
🏢 ADVANCE GLOBAL IT SUPPORT
📍 Australia