Answer technical enquiries
Assist with product troubleshooting
Coordinate warranty claims

Technical Support Specialist (HVAC) | Brisbane

Turn Your Trade Knowledge Into a Rewarding Office Career

If you're an HVAC Technician who's ready for a new challenge, this could be the perfect next move.
Rather than installing or servicing equipment, you'll use your experience to support customers, provide technical advice and solve real-world problems.
This is a fantastic chance to join a respected global HVAC manufacturer that genuinely invests in its people.
About the Position Working from a modern office environment, you'll support customers, contractors and internal teams with technical enquiries relating to products, installations and servicing.
Previous office experience isn't essential—we're looking for technical capability, solid communication and a willingness to learn.
Responsibilities
Answer technical enquiries
Assist with product troubleshooting
Coordinate warranty claims




Prepare technical documentation
Support service requests
Update technical resources
Work collaboratively with internal teams

Skills & Experience
HVAC/Refrigeration trade qualification
Practical fault-finding experience
Customer-focused mindset
Robust organisational skills
Comfortable using Microsoft Office and internal systems

Benefits
Step away from the tools
Global industry leader
Career progression
Hybrid working after probation
Ongoing technical training
Stable Monday-Friday role

If you're ready to take the next step in your HVAC or refrigeration career, we'd love to hear from you.

Interviews are taking place immediately, so don't miss this opportunity.

Please note that successful applicants will be required to complete a medical assessment and police check prior to commencing employment

📌 Technical Support Specialist Hvac Trade Knowledge In An Office Role Brisbane
🏢 Katz Recruitment
📍 Brisbane