Company Description

WANO is Australia's largest distributor of Japanese commercial vehicle parts, specialising in Hino, Isuzu, Fuso, UD Trucks and other leading Japanese truck brands. With over 70,000 parts available nationally and backed by the strength of the Bapcor Group, we're committed to keeping Australia's transport industry moving

We are currently looking for a Parts Interpreter to join our team in Rocklea.

If you're someone with a positive attitude, great customer service skills, and either mechanical knowledge or experience with automotive parts (particularly Japanese vehicle parts), we'd love to hear from you.

Job Description

This is a varied, hands-on position where you'll work closely with customers to identify and supply the right parts while supporting the day-to-day operations of the branch.

Key Responsibilities
Interpreting and sourcing truck parts for customers
Providing exceptional customer service over the phone and in person
Processing sales orders and customer enquiries
Picking, packing and dispatching orders
Assisting with stock control and inventory management
Working collaboratively with the wider branch team
Building strong relationships with customers and suppliers

Qualifications

What We're Looking For

Essential
Positive, can-do attitude




Robust customer service and communication skills
Reliable and team-focused approach
Good attention to detail
Willingness to learn and develop product knowledge

Highly Regarded
Experience as a Parts Interpreter
Automotive, truck, mechanical, or trade background
Experience with Japanese vehicle parts
Knowledge of Hino, Isuzu, Fuso, UD or other commercial vehicles
Forklift licence
Previous sales or customer service experience

Don't have truck parts experience? That's okay. If you have automotive parts knowledge, mechanical aptitude, or a genuine interest in vehicles and customer service, we can provide training and ongoing support.

Additional Information

Why Join WANO?
Be part of Australia's leading Japanese truck parts specialist
Supportive and collaborative team environment
Market-competitive salary package
Staff discounts across the Bapcor network
Ongoing training and development opportunities
Career progression within a national organisation

At WANO, we're passionate about providing expert advice, quality products, and outstanding service. If you're looking for a long-term prospect with a business that values its people and rewards initiative, we'd love to hear from you.

📌 Parts Interpreter Rocklea
🏢 Bapcor
📍 Rocklea