About Burger Urge Burger Urge has been serving up delicious, juicy burgers for over 19 years, and we're now 32 venues strong!

Burger Urge Venue Manager | Greenhills

Burger Urge Greenhills is looking for an experienced, hands‑on Venue Manager to lead our team, deliver exceptional guest experiences, and build a positive, high‑performing culture. If you're a leader who thrives in a rapid‑paced workplace, loves developing people, and is passionate about operational excellence, we'd love to hear from you.

Why You'll Love Working With Us

At Burger Urge, we believe outstanding people create great experiences. When you join The Urge, you'll enjoy:
Generous staff discounts on Burger Urge food
Ongoing training and development to help you grow your career
Genuine opportunities for internal progression across our growing network
A supportive, fun, and energetic team culture

The Role

Responsibilities
Leading, coaching, and developing a high-performing team
Creating an exceptional customer experience every shift
Driving sales, labour, and cost performance to achieve business targets
Managing rostering, recruitment, onboarding, and team development
Maintaining outstanding food safety, hygiene, and compliance standards
Overseeing inventory, stock control, ordering,



and cost management
Ensuring the venue is clean, organised, and operating to Burger Urge standards
Handling customer feedback and resolving issues professionally
Implementing local marketing initiatives and supporting business growth
Building a positive team culture focused on accountability, performance, and fun

You’ll lead from the front, inspire your team, and play a key role in the continued success of the restaurant.

What We're Looking For
Previous experience as a Venue Manager, Restaurant Manager, or Assistant Venue Manager ready to step up
Strong leadership, coaching, and people development skills
A proven track record of delivering exceptional customer service
Experience managing labour, food costs, and key business metrics
Ability to thrive in a fast‑paced, high‑volume hospitality environment
Positive, resilient, and solutions‑focused attitude
Flexible availability, including evenings, weekends, and public holidays
Current Food Safety Supervisor Certificate (or willingness to obtain)
Current RSA certification (or willingness to obtain)

Ready to lead your own venue? Apply now and join The Urge!
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📌 Venue Manager Greenhills Rainbow Reach
🏢 Burger Urge
📍 Rainbow Reach