Job Description

Overall management and leadership of technical team within JCA organization.
High level engineering support as senior technical specialist.
Lead, manage and develop the Engineering Team on a daily basis.
In-depth field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers in plant or at customer’s site to resolve satisfactorily; this may include working with plant personnel at managerial level to provide senior technical support.
Detailed failure analysis activities, including full investigation / reporting /resolution with customer with necessary commercial awareness.
Delegation of / involvement with core engineering tasks such as:
Processing of application requests
Product selections & applications
Relevant engineering calculations
Generation of engineering proposals / specifications to apply
Standard product to meet customers' need.
Conduct JCA’s performance review process with the Engineering Team.

▪ Resolve employee issues &/or conflicts according to JCA’s policies and procedures.
▪ Conduct skill set analysis within the business units to identify learning and development prospects.




▪ Recruit and select qualified candidates for any vacancies within the business unit in accordance with JCA policies and procedures.
▪ Conduct regular workforce analysis and make recommendations on re-structuring, training or recruitment and selection.
▪ Reward and recognise the achievements of the teams and/or individuals through financial and non-financial mediums.
▪ Set, review and measure the Engineering Team and individuals KPIs in accordance to the businesses objectives.
▪ Lead process and cultural change within the Engineering Team.
▪ Promote continuous improvement in the change process
▪ Communicate and enforce John Crane Australia policies and procedures.
▪ Develop and implement team building exercises

Review and manage the strategic objectives and plans of the Engineering Team in line with the organisations goals & targets.
▪ Implement, monitor and review Engineering Governances principals and processes within the Oceania region
▪ Deliver high level technical support solutions on time to all JCA internal and external clients both remotely and face to face

📌 Engineering Manager Melbourne
🏢 John Crane
📍 Melbourne