We are currently seeking a Client Services Officer for a reputable and established firm in Scoresby, Victoria, who offer WFH 1 days per week.

The business is focused on providing holistic and strategic advice for a variety of clients, ranging from young wealth accumulators, to retirees and business owners who all need a one-stop-shop for advice.

The main purpose of the role is to provide qualified and proactive support to the Financial Advisers to enhance the client relationships and ensure they are well equipped to service their clients as per the practice service standard.

As you will be a senior in the team, you may also have a junior CSO working under you, so you will get experience training and developing another staff member.

This role is very diverse, some of your key responsibilities will include, but are not limited to:
Preparation of regular Portfolio Valuations for clients – including assets & liabilities schedule, portfolio valuations, performance calculations and asset allocation




Liaise with Fund Managers, Superannuation Providers, Brokers and other third parties to follow up transactions
Assist advisers with client queries
Assist with contribution calculations
Lodge applications, and follow up on their progress
Managing annual reviews and Financial Directions (FDs) / Opt-ins
Assisting in projects for process improvement, technology, and client experience

To be successful in the role, you will need:
Experience in a financial planning business with a record of implementing strategies
Robust client focus
Computer proficiency: Xplan experience is a plus
Organised and proactive work approach

In return, you will receive:
Career progression and skill development, advancing to an Associate role over time, however career support candidate will be provided with the stabilitly they crave
J-18808-Ljbffr

📌 Client Services Officer Knox City (Australia)
🏢 FS Recruitment Solutions
📍 Australia