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The next step in your career starts here…
Permanent Full Time
Monday to Fridayroster pattern

As the first point of contact for customers at ourGeelong branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.

You’ll enjoy variety in your role including:
Addressing customer needs in person, by phone and email
Generating hire schedules, quotes, and invoicing
You may also occasionally need to assist customers and colleagues in the yard with loading equipment
Liaising with suppliers to support our customers

What you’ll get in return

We provide our team with a wide range of perks and perks, including:
Development and career progression pathways
Adaptable working options available—let’s discuss what works best for you
Access to our employee discounts, advantages and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation

What you’ll bring to the role




Previous face-to-face customer service experience
A desire to provide amazing customer experience
Capability to learn and absorb technical information

If you’ve got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
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📌 Customer Service Coordinator Geelong
🏢 Coates Hire Operations Pty
📍 Geelong