Are you a people person and animal obsessed? Combine your love for both on the daily! We are seeking a friendly and organised Client Services Representative to join our team at ARH Canberra! Both part time and full time hours are available. Our Canberra team is dedicated to providing exceptional care for pets and outstanding service to their owners. We are passionate and committed to ensuring the health and well‑being of every animal that walks through our doors.
Responsibilities
Being the first point of contact for our customers
Answering and directing a high volume of calls on a switchboard
Scheduling appointments
Processing payments
Administration support
Supporting our team of Specialists, Veterinarians and Nurses
Qualifications
Available for weekend and weeknight shifts
Committed to providing only the highest standard of care to our patients,
customers and staff
Resilient with the ability to remain calm during highs and lows
Able and willing to work with a sense of urgency at times
Able to prioritise and multi-task effectively
Has an enthusiastic and positive approach to their work and the team
Looking for career longevity
Clean and well‑groomed personal presentation
Proficient in Microsoft Office – Word, Excel and Outlook
Veterinary industry related qualifications and/or experience within the industry is highly desirable but not essential
Perks
Competitive hourly rate, staff discounts and rewards program available to the successful candidate.
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