Target Business Services Location: 41 Bluff Rd, Devonport TAS 7310 Salary: $80,000 plus 12% superannuation Position; Full time, Permanent
Devara Pty Ltd, trading as Drift Café, is one of Devonport's premier beachside dining destinations, located at The Bluff overlooking the stunning Bass Strait coastline. Open seven days a week, Drift offers an extensive breakfast, brunch and lunch menu, takeaway services through its Drift-Away outlet, specialty coffee and catering for private functions and events. Our reputation has been built on exceptional customer service, quality Tasmanian produce and a relaxed coastal dining experience.
Minimum Requirements
AQF Associate Degree, Advanced Diploma or Diploma in the relevant field or minimum 3 years relevant experience.
At least one year experience in a similar role
Key Responsibilities
Manage the day-to-day retail and front-of-house operations of the café and takeaway business.
Lead, supervise, train and motivate customer service and retail staff.
Coordinate staff rosters to ensure productive service during peak trading periods.
Monitor sales performance and implement initiatives to maximise revenue and customer satisfaction.
Manage inventory levels, stock ordering and supplier relationships for retail products and beverages.
Oversee merchandising and presentation of retail displays, takeaway products and point-of-sale areas.
Ensure compliance with food safety, workplace health and safety and company operational procedures.
Resolve customer enquiries and complaints promptly and professionally.
Monitor operational costs and prepare management reports relating to sales, staffing and inventory.
Maintain high standards of cleanliness, presentation and customer service throughout the venue.
Skills & Experience
Previous experience managing retail or hospitality operations in a busy customer-focused workplace.
Strong leadership and people management skills.
Excellent communication and customer service abilities.
Experience with inventory control, ordering and retail merchandising.
Sound organisational and problem-solving skills.
Ability to work flexible schedule, including weekends and public holidays.
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