Role: Application Support Software Engineers Location: Canberra, ACT

Contract: 12 months contract + extension

Security clearance: NV1 Security Clearance

Key duties and responsibilities
Job Specific role description:

Responsibilities will include, but are not limited to:

The Skills Framework for the Information Age (SFIA) has been used to inform the requirements.

Skills/Levels:
Delivery and operation
Technology Management
Application Support (ASUP)
Level 5
Delivery and operation
Technology Management
System Software (SYSP)
Level 4
Delivery and operation
Service Management
Problem Management (PBMG)
Level 5

Technical skills

Minimum 5 years' experience supporting Government IT Systems / Relevant Microsoft certifications.

Essential criteria
Solid technical skills and experience with application troubleshooting, diagnosing, testing and resolving customer issues.




Experience with scripting languages (Power Shell) and task automation.
Intermediate Transact SQL (T-SQL) skills and robust experience with SQL database products.
Experience working with software development teams and understanding of the Software Development Life Cycle.
Knowledge of ITIL Incident, Problem, Change and Release Management processes.
Strong problem-solving skill with the ability to resolve complex technical issues.

Desirable criteria
Windows server and Linux administration skills.
Release automation using Azure Dev Ops or similar tools.
Ability to effectively manage multiple, concurrent activities, while understanding and managing priorities, dependencies and risk.
Robust communication (verbal and written) and interpersonal skills.
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📌 Application Support Software Engineers Canberra
🏢 The HR Ally
📍 Canberra