Role Type
On-site • Permanent • Full-time • Associate
Pay Rate
$79,975 AUD – $81,829 AUD (Annum)
Description
Performance Mentor and Trainer: Inclusive Employment Australia (IEA)
Perth Metro Region
Full-Time
Are you passionate about building high-performing teams and driving service excellence?
Do you thrive on coaching, mentoring and developing staff to deliver exceptional outcomes?
Are you confident translating complex contractual requirements into practical, high-quality service delivery?
Can you influence, inspire and embed best practice across diverse teams?
We are seeking aPerformance Mentor and Trainerto join ourInclusive Employment Australia (IEA)program.
This pivotal role focuses on building frontline capability and driving performance outcomes through targeted training, coaching, mentoring and continuous improvement initiatives.
Working closely with Employment Service Area Managers and frontline teams, you will support staff to meet and exceed contractual and organisational standards by embedding best practice aligned with the Organisation's Global Service Model (GSM).
This role is ideal for someone who is passionate about service excellence, enjoys working in dynamic environments, and is motivated by lifting performance through collaboration, coaching and practical solutions.
This role will be based at Cannington, although travel will be required across Perth metropolitan region.
Our ideal candidate will have:
Extensive experience in Inclusive Employment Australia (IEA), Disability Employment Services or similar Government-funded employment services
Strong knowledge of the IEA Deed, Guidelines and Performance Framework
Proven experience designing and delivering engaging training,



coaching and mentoring programs
Exceptional understanding of KPIs, performance reporting and contractual requirements
Experience supporting capability across participant engagement, placements, ongoing support, post-placement support, claims and compliance
Strong analytical skills with the ability to identify performance trends and implement practical improvement strategies
Excellent stakeholder engagement and influencing skills across all organisational levels
Qualifications in Employment Services, Human Services, Training, Human Resources or Business are advantageous.
What you will bring:
Exceptional communication skills with the ability to convey complex information clearly
A collaborative, solutions-focused approach with strong professional judgement
The ability to build trust, confidence and capability within teams
Experience supporting change management and continuous improvement initiatives
Confidence working in fast-paced environments with changing operational priorities
A strong commitment to quality, integrity and best practice service delivery
Strong organisational and data analysis skills
Why join our Organisation:
We value our people and offer a range of benefits designed to support personal and professional growth, recognise your achievements, and make the work we undertake meaningful.
Key benefits include:




Generous above-award salaries
Tax free salary packaging perks of up to $15,900, plus an additional $2,650 for Meals and Entertainment and Novated Leasing Option
Accrued Monthly Day Off for eligible employees
A Perkbox Subscription with a wide range of discounts, wellbeing resources, and lifestyle perks
A performance reward system that provides additional paid leave benefits
Access to our Employee Assistance Program (EAP)
A well-structured fully supported induction program, with further development and training provided
Professional team environment with support from an internal team of dedicated specialists
About Us:
Eighty9 Limited (ABN ************** / ACN ***********) is a Company Limited by Guarantee (CLG) and the parent entity of Status Employment Services.
The wellbeing of our staff is our number one priority, and we have enjoyed over 35 years of business success as a leading provider of employment and training services.
Supported by nationally recognised structures and systems, we provide a professional, high-quality work environment that our staff are proud to recommend.
All final applicants for this position will be asked to provide a current National Police Clearance and Working with Children Check.
Please note that people with a criminal record are not automatically barred from applying for this position; rather the relevance will be considered as it applies to our industry.
Eighty9 Limited is an Equal Opportunity Employer.
We encourage women, Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ+ and people from non-English speaking backgrounds to apply for this position.
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📌 Performance Mentor And Trainer: (Iea) (Western Australia)
🏢 Eighty9
📍 Western Australia