02 Aug
|
Magentus
|
Victoria
Location : Hybrid from Brisbane or Melbourne At Magentus, our goal is to create a healthier society through
technology.
We deliver smart workflows that connect people,
systems, and data - making care more intelligent, efficient, and
accessible.
Everything we do is focused on creating meaningful
impact through digital healthcare innovation.
About the Role In
this role, you'll lead our national onboarding and implementation
function, responsible for delivering a high-volume SaaS
implementation program across Australia.
This newly created role
focuses on speed, scale, and simplicity - improving processes,
reducing cycle times, and removing bottlenecks so customers can
realise value faster, without compromising experience or quality.
Key responsibilities: Lead and develop a national implementations
team Own implementation strategy, delivery performance, and
continuous improvement Analyse workflows and cycle times to
increase efficiency and throughput Drive standardised, repeatable
implementation processes and documentation Partner with Product,
CX, and Delivery teams to improve systems and tools Ensure clear
customer communication, timelines, and expectations About You
You're a process-focused leader who thrives in fast-paced SaaS
environments and enjoys turning complexity into straightforward, scalable
solutions.
You'll bring: Experience leading service delivery,
professional services, or operations teams Strong people leadership
and change management capability Proven success delivering
high-volume SaaS implementations or onboarding A data-driven
mindset with experience improving cycle time and throughput
Excellent communication and stakeholder management skills Join
Today!
At Magentus, we live our values every day: One Team Constant
Evolution We Care Make A Difference Trust What's in it for you:
Flexible work options Career development and learning programs
Supportive, inclusive team culture Cross-functional exposure and
growth opportunities Purpose-driven work that truly matters Ready
to help us move faster and make a bigger impact?
Apply now and join
Magentus!
📌 National Implementation Manager (Saas) (Victoria)
🏢 Magentus
📍 Victoria