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Reference: *****
RACV
550 Princes Highway Noble Park
31 Jul ****
Hybrid Work Arrangement | FlexiRoster
Exclusive RACV Staff Discounts on Accommodation at all our RACV Resorts
50% off Insurance policies + Free Basic Roadside Assistance
We're looking for passionateCustomer Service Consultantsto join our Noble Park, Roadside Assistance Team who will play a critical role as the first point of contact to our members by providing a reassuring and empathetic tone of voice in all situations.
Assisting with adiverse range of calls,you will assist our members with incidents varying from a flat tyre/battery to a burst water pipe at a their residence.
You will feelempoweredandmotivatedas your contribution will truly make a difference to the lives of everyday Victorians.
This is aPermanent Full-Time Position, The commencement date is onMonday, 28th of September ****.
We are looking for Consultantsandpresently offeringarotational 3 week roster, between the hours of 6am – 1am you will be required to doat least2 weekends of thisrotation.Paired with this schedule, you'll also have access to ourFlexiRoster, providing additional flexibility and control over your shifts, making it easier to balance work and personal commitments.
Our6-week training programwill set you up for success in the role providing you with a blended learning experience made up of classroom and on-the-job training (Note: training is operated from our Noble Park contact centre).
Provencustomer serviceandKPI experience
Ability tonavigate throughmultiple computer systems
Keen sense of direction andknowledge of Melbourne suburbs
Passionate atbuildinglongstanding relationships
Individuals that enjoy working in a team environment with a valuable culture
Think outside the Box/Problem solving skills
Employee Benefits
50%off Insurance policies
Free Basic Roadside Assistance
Hybrid Working Arrangement
Hardware supplied (Awork Computer & Headset)
5 week annual leave accrual
Exclusive RACVStaff Discountson Accommodation at allRACV Resorts
Freesecure onsite staff carparking +FreeFully Equipped Staff Gym + Barista café with canteen and Hot Food
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success.
We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
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