ASUS, a technology-oriented company blessed with one of the world's top R&D; teams, is renowned for high-quality products and cutting‐edge innovation.
As a leading company in the current digital era, ASUS offers a complete product portfolio to compete in the new millennium.
We are currently seeking an experienced and passionateCommercial Support Representativeto join our System Commercial Business Group in New South Wales, reporting to the Head of Commercial – SYS BG.
The Commercial Support Representative plays a critical supporting role to the SYS Commercial team by managing inbound and outbound activities, and driving business growth through partner and customer engagement.
This role is focused on opportunity progression, quoting, and partner enablement, ensuring a seamless end‐to‐end experience.
Key Aspects of the Role
Support Business Managers and Directors in managing SMB, Education, Enterprise, and Government segments
Customer Service and providing real-time updates to customers as required
Own and manage inbound enquiries, routing and qualifying opportunities appropriately
Prepare and manage quotes and request registrations in collaboration with distributors and partners
Support partners with product information, configuration guidance, availability, and promotions
Providing customer‐orientated service by managing the needs of customers through phone / email, LinkedIn and other mediums
Developing and maintaining good relationships with internal and external stakeholders
Proactively prospect current opportunities
Accountable for meeting individual (KPIs) and team goals




Assisting in driving, developing new accounts and monitoring market trends
Attending to enquiries and generating proposals to customers with prompt follow‐up
Delivering competitor analysis and monitoring
Providing support to the wider team
Providing product training to prospects
Other tasks as assigned by the Head of Commercial
Qualifications
Tertiary qualifications
Minimum 3 years of experience in the IT environment
Proficiency with Microsoft Office and Google G suites
Experience in Salesforce CRM
Strong verbal and written communication skills in English
Previous experience in B2B and B2C phone‐based roles and no reluctance to make outbound calls, no matter cold or warm
Excellent attention to detail
Excellent relationship and stakeholder management skills
Proactive attitude and attention to detail
Ability to build positive relationships with internal stakeholders
Ability to work independently and under pressure with good time management
Australian citizen or permanent resident with unlimited working rights within Australia, no overseas applicants.
No recruitment agency please!
An attractive package will be offered for the most suitable candidate and high performance will be rewarded accordingly.
To apply for this position please send through your resume.
Only short‐listed candidates will be contacted.
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📌 Commercial Support Representative (New South Wales)
🏢 ASUS
📍 New South Wales