TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving
and automating digital processes to make work work better.
Our
software solutions harness the power of AI and shape the future of
digitalization.
We believe that our diverse teams and strong
company culture are key to the success of our products and
technologies, that hundreds of millions of users around the world
and around 645,000 customers across all industries rely on.
With
more than 1,900 employees worldwide, we celebrate the unique
perspectives and talents that each individual brings to the table
and foster a dynamic work environment where new ideas thrive.
Are
you ready to join our team and make an impact?
Responsibilities As
a Presales Solutions Engineer, you will serve as a trusted
technical advisor to prospective customers throughout the sales
cycle, helping organizations understand the value of the TeamViewer
ONE platform.
Develop strong expertise across TeamViewer ONE,
including remote connectivity, endpoint management, DEX, automation
and device monitoring.
Support Proof of Value (PoV) and Proof of
Concept (PoC) engagements.
Provide technical troubleshooting during
customer evaluations.
Create solution designs, technical
presentations and customer-facing documentation.
Contribute to
RFIs, RFPs, RFQs and security questionnaires.
Partner with SMB and
Commercial Sales teams across APAC to support customer
opportunities.
Collaborate with Product, Customer Success,
Marketing and Technical Support, sharing customer and market
insights.
Stay current with SaaS, RMM, security, compliance and AI
workplace technologies while developing toward SME status.
Requirements Native-level Japanese and professional English
communication skills, both written and verbal.
1–3+ years of
experience in presales, solutions engineering, technical
consulting,



IT administration, support or endpoint management.
Strong knowledge of Windows, macOS, mobile operating systems and
modern IT environments.
Good understanding of networking
fundamentals and security best practices.
Excellent presentation,
communication and customer-facing skills.
Robust problem-solving
ability with a customer-first mindset.
Self-motivated, proactive,
organized and comfortable working in a fast-paced, multicultural
environment.
Experience with SaaS, RMM, ITSM, UEM, EMM, APIs,
automation, integrations or DEX is preferred; APAC experience and
additional Asian languages are advantageous.
Travel up to 30%.
What
we offer Office Location: Adelaide, Australia Onsite Onboarding in
our Adelaide office for an optimal start Public transport friendly
offices Regular Team events and company-wide celebrations Open door
policy , no dress code rules, frequent all Hands and Leadership
Lunches Work From Abroad Program allowing up to 40 days of work
outside your contracting country We celebrate diversity as one of
core values, join and drive one of the c-a-r-e initiatives together
with us!
TeamViewer is an equal opportunities employer and is
committed to building an inclusive culture where everyone feels
welcome and supported.
We C-A-R-E and understand that our diverse,
values-driven culture makes us stronger.
As we continue to grow as
a company, we also focus on enabling our employees to grow both
personally and professionally.
We are proud to have an open and
embracing workplace environment that will empower you to be your
best no matter your gender, civil or family status, sexual
orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the
application or hiring process, including interview or onboarding
support, please reach out to your Talent Acquisition Partner, who
will be happy to support you.

📌 Presales Solutions Engineer – Apac Smb (Japanese & English Speaking) (South Australia)
🏢 TeamViewer Germany
📍 South Australia