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Team Leader (Cruiseabout)- Doncaster, VIC
Job no:******
Brand:Cruiseabout
Work type:Full time
Location:Victoria
Categories:Sales and Customer Service, Leadership
Absolutely love setting sail on the seas?
Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
Looking for your next leadership opportunity?
Key Responsibilities
Apply strategic business insightsto drive profitability, operational excellence, and market growth
Lead, inspire, and coachyour team to achieve sales targets while delivering exceptional customer experiences
Train and maintainup-to-date product knowledge to confidently promote and sell cruise packages
Build and nurture relationshipswith clients, suppliers, and your local community to grow your business network
Manage end-to-end cruise bookingsincluding quoting, invoicing, and confirming travel arrangements.
Who are you?
Minimum 4 years' leadership experience in the retail or wholesale Cruise or Travel Industry
Proven experience working in a customer service environment and working towards sales targets
GDS experience
Exceptional focus on details, adept problem-solving skills, and thrive under pressure
Ambitious, highly motivated, and proficient in organising tasks efficiently
What you'll Enjoy:
Set Sail on Exclusive Perks:Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures




Navigate the World:Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide
Culture:you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Lt
Diverse Crew:FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Chart Your Course for Growth:Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills
Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
Explore Endless Horizons:Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.
Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health:Support and Employee Assistance Program for staff and family
Social:Regular awards nights, social team building and industry events, with the prospect to attend global conferences (Bangkok in ****)
Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability at the Helm:As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
** Please advise your leader before applying **
#J-*****-Ljbffr

📌 Team Leader (Cruiseabout)- Doncaster, Vic (Melbourne)
🏢 Cruiseabout
📍 Melbourne