OneSchool Global is seeking a
Regional Support Administrator
, commencing as soon as possible. The
Regional Support Administrator
plays a key role in ensuring the efficient delivery of administrative and operational support across the region. This role is responsible for coordinating and providing administrative support across various functions, including facilities, transport, workplace health and safety (WHS), procurement, inventory, helpdesk support, events, communications, policies, and customer inquiries.
Working independently within the Operations team, the Regional Support Administrator provides administrative support to the Regional Director, Project Coordinators, and other staff as needed, contributing to the seamless execution of operational activities.
Key Responsibilities
Operational Administration & Business Support
Provide comprehensive administrative support across regional operations, ensuring alignment with policies, procedures, and governance requirements
Maintain accurate records, registers, databases, and documentation
Coordinate procurement processes including purchase orders, supplier liaison, invoice processing, and expense reconciliation
Manage inventory tracking and allocation of operational resources
Support onboarding and offboarding processes, including system access, equipment provisioning, and record updates
Administer staff-related records, benefits, and internal programs
Helpdesk & Systems Support
Act as the first point of contact for the regional helpdesk, triaging and resolving support requests
Provide first-line support across key platforms (e.g., Office 365, SharePoint, Canvas, Sentral, Streamline)
Maintain and continuously improve the internal support site, knowledge base, and system documentation




Coordinate IT equipment requests, setup, deployment, and tracking
Escalate technical issues to internal teams or external providers as required
Project & Operational Coordination
Provide administrative and coordination support to regional and global projects
Assist Project Coordinators and Operations leadership in tracking deliverables and meeting milestones
Coordinate meetings, prepare documentation, and track actions to support project execution
Assist with implementation and training of systems, tools, and operational initiatives
Facilities, WHS & Transport Support
Support administrative coordination of facilities management, transport operations, and WHS systems
Maintain compliance documentation, contractor records, and operational registers
Assist with audits, inspections, and reporting requirements in line with regulatory and organisational standards
Events & Communications
Assist in the planning and coordination of regional events, forums, and meetings
Maintain content and updates across internal communication platforms (e.g., SharePoint)
Respond to and triage enquiries from internal and external stakeholders with professionalism and efficiency
Continuous Improvement & Governance
Identify opportunities to streamline processes and improve operational efficiency
Contribute to development of systems, templates, and workflows




Support standardisation and consistency across the region
Maintain confidentiality and uphold high standards of data integrity and governance
Skills
Strong administrative, organisational, and time management skills
Advanced Microsoft 365 and SharePoint capability
Excellent written and verbal communication skills
Strong problem-solving and analytical ability
Customer-focused service approach
Essential
3–5 years' experience in an administrative or operational support role
Experience in a fast-paced, multi-functional environment
Proficiency in Microsoft Office 365
Ability to work independently and as part of a team
Desirable
Experience in education, corporate, or non-profit sectors
Procurement, invoicing, and supplier management experience
Experience with ticketed helpdesk systems
Familiarity with platforms such as Canvas, Xero, ApprovalMax
Formal qualification in Business Administration or related field
Why You'll Love Working with Us
Our state‐of‐the‐art facilities include end‐of‐trip amenities.
Enjoy hybrid working arrangements.
Daily free catered lunches from our onsite cafeteria.
Onsite free barista‐made coffee.
Free parking just a short walk from our office.
Get free and discounted tickets to sporting, music, and entertainment events at Sydney Olympic Park.
Access ongoing training and development as you desire.
Join a highly cooperative and supportive national and global team.
Our School has a clear vision, and our values are the heart of everything we do. Our culture is supportive and dynamic, and our success is enabled by an engaging, passionate team approach.
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📌 Regional Support Administrator - Oneschool Global (New South Wales)
🏢 OneSchool Global
📍 New South Wales