We're seeking an experienced Export Operations Officer to join our Chullora site and play a critical role in delivering seamless export outcomes across our international markets. This is a hands‐on, operational role responsible for executing end‐to‐end export processes, ensuring compliance, accuracy, and on‐time delivery.
You'll work closely with Planning, QA, Operations and Logistics teams to ensure Primo products reach global customers efficiently, safely, and compliantly.
Key Responsibilities
Coordinate and execute end-to-end export operations from documentation preparation through to shipment dispatch and delivery
Prepare, verify, and control export documentation including commercial invoices, picking lists, MTCs, flowcharts, and traceability records
Ensure all exports comply with regulatory, customer, and destination-country requirements
Manage export labelling, including AI and AA regulatory labels, ensuring correct application and reconciliation
Maintain accurate tallies, secure storage, and audit-ready records of all export labels
Manage inbound and outbound MTCs to support full product traceability
Coordinate road, sea, and air freight bookings with transport providers, freight forwarders, and customs brokers
Monitor export shipments and proactively resolve delays, disruptions, or compliance risks
Prepare load plans, dispatch schedules, and transport instructions
Manage temperature monitoring devices for temperature-controlled shipments, including activation, retrieval, reporting, and deviation escalation
Support export planning, capacity management, audits, and continuous improvement initiatives




Provide cross-functional support to supply chain, quality, operations, and customer service teams
Proactively elevate operational risks, delays, or compliance issues to the Factory Logistics Manager
About You
2–4 years' experience in export operations, logistics coordination, or supply chain administration
Solid understanding of export documentation, traceability, and international shipping processes
Experience working in FMCG, manufacturing, food, or other fast‐paced operational environments
High attention to detail with strong organisational and time‐management skills
Confident communicator who enjoys working cross‐functionally and in hands‐on operational environments
Valid forklift licence (preferred but not mandatory)
Why Join Primo?
At Primo, we're committed to creating a workplace where people feel supported, valued, and connected. You'll also enjoy:
Discounts on health insurance and a range of leading retail partners
Exclusive savings at the Hans onsite butcher & deli shop
Free onsite parking for an easy commute
A major FMCG business with long‐term career growth and development pathways
Market‐leading brands with strong customer relationships
A collaborative culture focused on continuous improvement, growth, and excellence
Novated car leasing options
The opportunity to work in a role with real ownership, visibility, and impact across our export operations
Ready to Apply?
If you're a proactive, detail‐driven export professional who thrives in a hands‐on operational role, we'd love to hear from you.
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📌 Export Operations Officer (Brisbane)
🏢 Primo Foods
📍 Brisbane