Our client is a rapidly growing international youth travel brand operating across Australia, the UK and North America.
With a strong online presence and a passionate customer base, they specialise in delivering life-changing travel and lifestyle experiences to thousands of customers globally. Continued growth has created an opportunity for an experienced
Sales Team Manager
to lead a high-performing team from their Melbourne CBD headquarters.
This is an excellent opportunity for a commercially focused people leader who enjoys developing talent, driving accountability and delivering solid revenue outcomes.
The Role
Reporting directly to the Chief Operating Officer, you will lead a team of 12 sales consultants responsible for guiding customers through a highly consultative sales journey.
This is a hands‐on leadership position where your ability to coach, motivate and develop a results-driven culture will be critical to success.
You will be responsible for driving revenue performance, improving sales effectiveness and ensuring your team consistently delivers exceptional customer experiences.
Key Responsibilities
Lead, coach and develop a team of 12 sales consultants
Drive team performance against sales and revenue targets
Monitor KPIs, conversion metrics and individual productivity
Conduct regular one‐on‐one coaching sessions and performance reviews
Develop structured improvement and development plans
Manage escalated customer issues and complex sales situations
Identify opportunities to improve sales processes and efficiencies
Provide regular reporting and performance insights to senior leadership




Build a high‐performing culture focused on accountability, growth and results
About You
To be successful in this role, you will bring:
Experience leading a sales‐focused team of 8+ direct reports
A proven track record of achieving and exceeding revenue targets
Strong coaching, mentoring and performance management skills
Confidence managing both high performers and underperformance
A commercial mindset with strong business acumen
Experience analysing sales performance data and KPIs
Exceptional communication and stakeholder management skills
A resilient, energetic and results‐oriented leadership style
Experience in travel, hospitality, contact centres, membership sales, education, recruitment or other high‐volume sales environments will be highly regarded.
What's On Offer
Realistic first year OTE of circa $120,000
Hybrid working arrangement (3 days office / 2 days WFH)
Modern Melbourne CBD offices
Birthday leave
Additional travel‐related benefits
Work-from-anywhere flexibility
Strong career progression opportunities
Supportive leadership team with direct executive exposure
A fast‐paced, high‐growth and energetic culture
Why This Chance?
This role offers the chance to take ownership of an established sales team within a growing international business where your leadership will have a direct impact on revenue performance and customer outcomes.
If you're a sales leader who loves building high‐performing teams, coaching people to success and achieving ambitious targets, we'd love to hear from you.
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📌 Sales Team Manager (Melbourne)
🏢 Chandler Macleod
📍 Melbourne