As Australia's favourite lifestyle brand, beloved around the world, Country Road deliver timeless Australian style that is designed for life and made to last.
The Third in Charge (3IC) is an entry‐level leadership role dedicated to elevating the in-store experience through robust selling, exceptional customer service, and team performance.
This role is designed to develop future leaders by building the skills needed for progression within the business.
The 3IC leads from the floor coaching, giving real‐time feedback, and role modelling the behaviours and standards that bring our brand to life for every customer.
Working across all areas of the store, the 3IC is not tied to one department.
Instead, you play a key role in driving sales and service by lifting the consistency, energy, and execution of the shop floor, ensuring every moment with the customer reflects our brand at its best.
How You Will Contribute
Drive the store team to deliver the brand customer experience withinthe department
Lead thedepartmentto deliver store operational excellence through effective stock management and loss prevention activities
Understand the customer and make their needs a primary focus
Support withbuilding team capability and strong succession planning for the success of your store and the Group
Activelymaintaina safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
Understand the brand and business strategy and communicate to the team their part to play
Role modelCountry Road Group (CRG)cultural attributes,



to create and consistently build a team experience that encourages learning,ownershipand shared success
CapabilitiesWe Value
A genuine desire to be part of the Country Road Group and alignment with our cultural attributes
Demonstrates a passion for fashion with a professional personal presentation
Strong leadership skills in delivering an exceptional customer and team experience
Ability to manage budgets, interpreting financial reports and generating efficient rosters
Experience managing the performance, productivity,trainingand development of a team
Ability to build andmaintaincustomer relationships by delivering exceptional customer service
What We Offer
Competitive 3IC salary reflective of the scope of responsibilities
A rotating roster designed to support work-life balance and sustainable leadership
Generous annualproduct allowanceof $1,400 and access to our management incentive scheme
40% discountacross all Country RoadGroupbrands
Corporate partnerships to support your health and wellbeing
18 weekspaid parental leave program for eligible employees with return-to-work clothing allowance
Access to internal career opportunities across ourretailbrands andSupportCentre.
Annual learning calendarand ongoing developmentto support your career growth
Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities.
We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.
We're committed to inclusion and accessibility.
If we can support you with any adjustments at any stage, please let us know.
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📌 Country Road - Third In Charge - Indooroopilly (Brisbane)
🏢 Country Road Group
📍 Brisbane