Overview
At HOYTS, we're a talented and creative group. We're one of the world's leading entertainment companies delivering a range of digital audio and visual experiences across Australia and New Zealand. Our mission is to reinvent the future of cinema and provide an experience like no other.
The Job:
HOYTS are looking for a natural leader to be our next
LUX Venue Manager
. In this role, you will oversee the operations of our premium LUX Lounge, ensuring exceptional guest experiences while driving team performance and operational excellence. This is a fantastic opportunity for a hospitality leader looking to join the entertainment industry and make a lasting impression on our guests.
Responsibilities
Empowering and leading team members to go above and beyond for guests
Managing daily operations to ensure profitability and achievement of KPIs
Rostering, coaching and developing team members while managing performance
Overseeing events and functions held within the LUX Lounge
Managing stock ordering, stocktakes and inventory controls
Identifying opportunities to improve guest experience and operational efficiency
Resolving guest concerns and maintaining exceptional service standards
Adherence to HR, WHS and Risk Management policies and laws
Qualifications
Leadership experience within hospitality, food and beverage or a similar customer-focused industry
RSA certification and a strong understanding of food safety requirements
Excellent communication skills with guests,



employees and stakeholders
Strong organisational skills with the ability to multitask and prioritise effectively
Someone results-driven who is comfortable working to KPIs and targets
A highly motivated individual with the ability to work unsupervised
An innovative thinker with a can-do attitude and passion for continuous improvement
Availability
HOYTS is available to its guests every day of the year including weekends, holidays, late nights and anytime people want to escape from their world and join ours. As the leader of the management team, you will work when the action is at its peak so not to miss the excitement!
Perks
Join a collaborative, innovated and fun company culture
We support and invest in our employees' future, providing opportunities for progression
Invites to incredible social events and advanced film screenings
Competitive remuneration package and 50c movie tickets
EEO Statement
We are committed to the principles of diversity, equality, inclusion and belonging and want to ensure that people feel that they can always bring their whole selves to work and whenever and wherever they are interacting with The HOYTS Group. The HOYTS Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to the land, waters, and culture. We pay our respects to their Elders past, present and emerging.
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📌 Lux Venue Manager (Western Australia)
🏢 Hoyts
📍 Western Australia