About the Opportunity
Blackbook is partnering with a fast-growing, founder-led Australian ecommerce business operating in the health, wellness and longevity space to find their first dedicated Head of Commercial Growth. Our client is profitable, lean, and has an established ecommerce infrastructure and base of active customers. They've grown to this point without a dedicated growth hire - driven instead by a sharp founder and a strong technical lead. Now they're ready to bring in a hands‐on operator to personally own and build out the revenue engine of the business. This is a rare opportunity to join a genuinely lean, high‐performing team at a pivotal growth stage - you will have full autonomy and not buried under layers of management or agency oversight.
The role
This is not a management‐only or agency‐oversight position. Our client is looking for someone who wants to be in the engine room - building, testing, and executing the growth strategy themselves.
Revenue growth across the ecommerce business
Customer retention strategy and execution
CRM and lifecycle marketing (email, SMS, segmentation, automation)
Conversion rate optimisation
Overall ecommerce performance and commercial results
You'll report directly to the founder and work closely with the tech lead, with the autonomy to build systems and processes from the ground up.
About You
You're a builder and operator,



who is hands on rather than reliant on a large team or agencies. You've been the person directly accountable for revenue outcomes, and you know how to make growth happen and will have:
7+ years of ecommerce growth experience
A track record of direct, personal responsibility for revenue growth
Experience scaling an ecommerce business
Robust CRM and lifecycle marketing capability
A hands‐on approach to execution - you don't rely on agencies to get things done
Sharp analytical and commercial thinking
Experience in a regulated category
Deep familiarity with the Shopify ecosystem
Klaviyo or equivalent CRM platform expertise
What will set you apart
Builds systems and processes themselves, rather than outsourcing them
Thrives in a lean, resource‐conscious environment
Takes full ownership of revenue outcomes - wins and losses alike
Is commercially sharp and numbers‐driven
Doesn't need a big team around them to deliver results
What sets this opportunity apart
Direct access to and partnership with the founder
Genuine autonomy to build and own the growth function from scratch
The opportunity to make a measurable, visible commercial impact in a profitable, scaling business
2 days in office, 3 days from home
For a confidential discussion about this role, phone Kate Thomas on *******
#J-*****-Ljbffr

📌 Head Of Commercial Growth (Melbourne)
🏢 @
📍 Melbourne