Australian Citizens with NV1 Clearance residing in Australia only respond Job details Role: APS6 Consumer Identity Access Management (CIAM) Operations Engineer Key duties and responsibilities Responsibilities of the role include but are not limited to: Investigating and resolving production incidents Identifying, investigating and resolving systemic problems Monitoring the CIAM platform and investigating alerts Automating away repetitive operations tasks Writing and maintaining SOPs for manual tasks Reporting on the performance of the CIAM solution Carrying out release activities Possible after-hours on-call roster to support resolution of P1 incidents