Why IFYS?
At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well‐being among our dedicated staff members.
About The Role
IFYS has an exciting opportunity for a Regional Manager to oversee our Non‐Family Based Care programs in the Ipswich and Toowoomba regions. This role leads and manages a team of five Case Managers, ensuring the programs maintain the highest level of service delivery and practice standards.
What's on offer?
Permanent full‐time employment
Travel throughout the region you oversee as required
Competitive remuneration + superannuation – IFYS is committed to gender pay equity
Relocation assistance negotiable for interstate or overseas candidates
Motor vehicle, laptop and work phone provided
Excellent not‐for‐profit salary packaging options (package up to $15,900 per FBT year)
Ability to work from home on occasion when business needs allow
Respectful, supportive and inclusive work environment – working with leaders who have extensive industry knowledge
Organisational training opportunities including the Sanctuary Model and CSE Prevention training
Free access to the CALM Premium App for you and immediate family + Flight Centre personal travel discounts
Access to the Employee Assistance Program (EAP)
Key Responsibilities
Manage all aspects of IFYS service delivery within the area
Maintain adherence to all requirements,
service agreements and contracts relevant to the area
Work with finance to maintain budgets and ensure that all program budgets are adhered to
Ensure the human resources are effectively managed across the area
Ensure all programs and employees are adequately resourced to complete their roles effectively
Initiate and develop solid purposeful collaborative partnerships with key stakeholders
Actively innovate, improve practice methodology, internal processes and systems
Assist in strategic planning and identifying growth opportunities and assist in their implementation
Ensure the timely and accurate completion of administrative duties such as progress reports, finance documentation and business case submissions in line with legislative, procedural and contractual requirements
Who are we looking for?
This role requires a seasoned leader in the child protection sector, with proven ability to oversee multiple programs. You will be well versed in contemporary practice frameworks and passionate about leading your teams to strive for the highest standard of service delivery. We are looking for someone with a high level of governance, who knows how to manage complex situations while maintaining integrity and relationships.
We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
Essential Criteria
A tertiary qualification in Human Services or related discipline is highly desirable
Experience in a senior management role, overseeing programs that support vulnerable people with complex needs (preferably in Child Protection and/or Residential Care, similar backgrounds will be considered)
A strong understanding of trauma informed care, culturally safe practice and relevant legislation related to Child Protection programs
Knowledge and understanding of First Nations culture and values and an awareness of the current issues faced by First Nations young people
Experience managing significant budgets of multiple programs and funding streams
The ability and willingness to obtain a Queensland Blue Card, Drivers Licence and a Licensed Care Services Suitability Screening
Full unrestricted working rights in Australia
Application and Assessment Process
When submitting your application, please include your current resume and a cover letter outlining your suitability for the role. Shortlisted candidates will be asked to participate in Psychometric and Cognitive assessments. Candidates will also be asked to submit a video response to questions prior to interviewing for the role.
Applications close: Tuesday 28th of July ****
For further information about the role please call Recruitment Officer Veronica Rea on or email
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