Beyond Bank is one of Australia's largest 100% member‐owned mutual banks with a credit union heritage. We provide personal, business and community banking to more than 300,000 members and operate over 50 branches nationally.
Job Title: Personal Banker
Location
: Orange, NSW (Part Time opportunity)
Responsibilities
As a Personal Banker at our Orange branch you will advocate Beyond Bank's core values, deliver exceptional service, and achieve performance targets that contribute to overall branch success.
Provide a local member‐owned banking experience to new and existing members.
Proactively connect members' needs to Beyond Bank's offerings through excellent listening skills.
Manage general enquiries and provide sound advice and information to members.
Contribute to a high‐achieving team environment with commitment to success and strong work ethic.
Manage customer bank accounts, including opening, closing, and overseeing transactions.
Assist members in identifying short, medium, and long‐term needs and aspirations, and act on this information through Banking Reviews and future follow‐ups.
Provide timely advice on our range of financial products, offering solutions that meet members' needs and are relevant to their life‐stage goals using the Beyond Bank Exceed model.
Assist members with unsecured lending options (personal loans, credit cards) and secured lending products (home loans, car loans), ensuring clear information on terms, fees, and overall value.
Collaborate with specialists in the business to deliver the best solution for the member.
Key Expectations for the First 6 Months
Exhibit resilience, drive, and passion to achieve goals.




Leverage customer service experience in retail, sales, and/or banking.
Commit to success with a solid work ethic and dedication.
Help members meet their financial goals through advising on accounts, lending, and budgeting.
Build lasting relationships and serve the local community with enthusiasm.
Achieve sales targets and master performance scorecards across member satisfaction, engagement, and sales.
Qualifications
We're looking for someone who is caring, customer‐focused, and eager to learn.
Excellent customer service skills.
A passion for building lasting relationships and serving the local community.
Ability to work in a dynamic customer service environment.
Strong problem‐solving and analytical skills.
Experience in customer service, retail, sales, and/or banking.
Banking or financial services experience desirable but not essential.
Benefits
6 additional paid leave days per year.
3 paid work‐life balance days.
Paid community volunteer days.
Employee discounts, health and wellbeing initiatives, and family assistance.
Flexible and diverse working environment.
Career development, training, and coaching opportunities.
EEO Statement
We welcome candidates that reflect the diversity of the communities in which we operate, including Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+, and culturally diverse community members.
Application Process
The process may include a phone screen, video screen, virtual or face‐to‐face interview, psychometric testing, and a mandatory 4 weeks of full training for some positions.
Applications close 02/08/2026.
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📌 Personal Banker (New South Wales)
🏢 Beyond Bank Australia
📍 New South Wales