Stratco is a proudly Australian‐owned business with over 75 years of excellence in innovation, manufacturing, and customer service within the building industry. With an expanding presence across Australia, New Zealand, and select international markets, Stratco is committed to delivering high‐quality products, trusted partnerships and exceptional customer experiences.
Your next chapter
Working closely with and reporting to the Store Manager, you will be a key member of the Sales & Design team and will often be the key point of contact with our customers. You'll blend customer service savvy with product know‐how, ensuring shoppers find exactly what they need!
Key Responsibilities
Providing excellent customer service
Guiding customers through the design process
Ensuring products are correctly priced and displayed, maintaining store stock levels
Collaborating with other team members to keep the store running smoothly
General housekeeping to ensure the store is always presentable
Participation in training and personal development sessions
Adherence to Stratco safety and other policies, ensuring a safe working environment
Required Qualifications




Exceptional customer service and sales skills
Experience within a similar environment (retail or sales)
Availability to work full‐time hours across a rotating roster
Willingness to enhance the customer experience by working with enthusiasm and energy
Positive computer skills and eagerness to learn the Stratco design process
Previous design consulting or building experience highly desirable, but not necessary (CAD skills an advantage)
Benefits of Working with Stratco
Holistic Wellness & Mental Health Support – 24/7 EAP for team members & family
Flexible Working Arrangements
Team Member Discounts
Professional Development & Career Growth
Competitive Remuneration
Positive Workplace Culture & Inclusion
At Stratco, safety is paramount, and we take every measure to ensure our team members 'Return Home Safe'.
Please note, as part of our standard recruitment process, candidates are required to undergo a pre‐employment medical and drug and alcohol screening, as well as obtain a National Police Clearance.
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📌 Sales & Design Team Member (Queensland)
🏢 Stratco (Australia) Pty
📍 Queensland