UniSC Clinical Trials | Health Hub Morayfield or UniSC Sippy Downs
Professional Level 1, $***** per hour plus 12% superannuation
Casual opportunity
The Opportunity
The Participant Recruitment team at UniSC Clinical Trials is looking for motivated and reliable casual team members to help engage and support people interested in participating in clinical trials. These roles are vital in creating a positive first impression for participants and ensuring smooth recruitment and enrolment processes.
In this role, you will act as the initial point of contact for potential participants, providing information, assessing eligibility, and scheduling their first clinic visit. This is a hands‐on, engaging position offering flexibility and the chance to work in a purpose‐driven, collaborative environment.
You will
Engage potential participants via phone, text, email, and social media
Provide clear information about clinical trials and answer questions to support informed participation
Conduct pre‐screening questions over the phone to assess initial eligibility and book clinic screening appointments
Accurately record data in secure systems while maintaining strict confidentiality
Collaborate with team members to balance workload and support administrative tasks
Work with stakeholders across the network to enhance recruitment strategies and outcomes
Contribute to meeting or exceeding participant recruitment and enrolment targets
About you
You are organised, personable, and enjoy engaging with people. You take pride in accuracy and confidentiality, are comfortable working with data systems, and thrive in both independent and team‐based tasks.
You will possess
Experience in customer service,



administration, or participant engagement roles
Strong communication skills, both verbal and written, with a friendly, professional approach
High attention to detail and accuracy when recording information
Ability to manage multiple tasks, prioritise effectively, and work independently
Confidence using digital systems, databases, and Microsoft Office
Previous experience in contact centre environments would be advantageous
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context.
To be eligible to apply you must have legal work rights in Australia.
UniSC does not accept unsolicited applications. For agency inquiries, contact .
Applications for this position close midnight, Tuesday 2 June ****.
Your completed application must include:
A resume, noting your application will be reviewed in alignment to the specified selection criteria as outlined within the job advertisement. There will be opportunity within the application form to also include supporting documentation should you wish, and we encourage you to do so.
We will be reviewing applications and contacting suitable candidates throughout the duration of this advertisement. We strongly encourage you to submit your interest as soon as possible.
Contact
Odette Attiwell
Participant Recruitment and Experience Coordinator – Clinical Trials
Email:
#J-*****-Ljbffr

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