Woolworths Group in Sydney seeks a Head of Customer Experience Management to lead CX capability and governance across the group, turning journey insights into initiatives that improve customer and member experiences, advocacy, loyalty, and lifetime value.
You'll shape CX standards, establish operating systems for CX across brands, and partner with executives to drive customer-led outcomes at scale.
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📌 Chief Customer Experience Architect (Sydney)
🏢 Woolworths Group
📍 Sydney
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