Location: Maddington, WA
Hours: Monday to Friday, 8:30am to 5pm
About us
Ashley Services Group has been a powerhouse in workforce solutions since ****, with over 300 staff and more than 7,000 associates nationally.
Our diverse operations span labour hire, technical services, and accredited training.
The Opportunity
We are seeking an experienced Training Administrator / RTO Administrator with a solid RTO background to support training delivery across NIOT (RTO *****) and TRACMIN (RTO *****).
This role focuses heavily on data accuracy, regulatory compliance within state funded contracts and student lifecycle management within a high-performing RTO workplace.
Key Responsibilities Core Functions
Ensure all student files and documentation meet RTO compliance and audit requirements
Manage end-to-end student lifecycle processes (enrolments, commencements, completions, withdrawals)
Conduct eligibility checks (FFS, funding, fee waivers) and verify supporting evidence
Maintain accurate and compliant records in aXcelerate
Monitor and resolve data errors, discrepancies, and outstanding compliance items
Support reporting and lodgements (including TAMS and rectifications)
Ensure correct handling of qualification-specific requirements (e.g. WWCC, supporting documentation)
aXcelerate & Data Management
Enter and maintain data for LLN, attendance, units, and student support notes regularly
Process unit commencements and completions with accuracy




Track student progression and follow up missing or incomplete data
Student & Trainer Support
Professionally respond to student enquiries and manage administrative processes effectively
Work closely with trainers to support compliant delivery
Manage attendance tracking and communication processes
General Administration
Process invoicing and maintain financial records
Manage document control, filing, uploads, and archiving records
Print certificates, manage cards, and coordinate document distribution
Support student placements and liaise with host employers
Requirements
Proven experience in RTO Administration with strong compliance exposure
Good understanding of ASQA standards and audit expectations
Strong understanding of WA DDTWD funding requirements (highly regarded)
Strong working knowledge of aXcelerate (highly regarded)
High attention to detail and accuracy in data management
Ability to identify and resolve compliance gaps and risks
Team player, Organised, proactive, and confident working in a fast-paced environment
Why Join Us?
Work across two established RTOs ****** & *****)
Strong compliance-focused environment (well-structured processes)
Supportive team with clear systems and expectations
Stable, full-time opportunity in the VET sector
Open to all qualified applicants, including those requiring visa sponsorship.
Only shortlisted applicants will be contacted.
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📌 Training Administrator Wa (Western Australia)
🏢 Ashley Services Group
📍 Western Australia