Location: Sydney CBD (Hybrid) or Remote (must be located in Australia or New Zealand)Work type: Full-time, 5 days per week - your roster will always either Saturday or Sunday, with the remaining three shifts falling on weekdays; shifts can be between 7 am and 10 pm.
Please note we are open to part-time as long as the weekend shifts are covered.You'll spend your days talking to people who are genuinely pumped about travel - and helping them say yes to it.What You'll DoBe the first point of contact for prospective guests via phone, email and chat, guiding them through their trip planningConvert warm leads into bookings using a consultative, no-pressure approachOwn your sales pipeline in Salesforce - track follow-ups, log activity, drive conversionsRecommend the right trip for the right traveller across both B2C and B2B channelsHit your KPIs for sales, retention, call quality, and guest satisfactionBring energy to the team - share wins, swap tips, help everyone level upStay on top of Contiki's trip range, promotions, and travel trendsWork flexibly, including evenings and weekendsWhat You'll BringA natural drive to close sales and hit targetsResilience, energy, and a genuinely positive mindsetStrong communication and discovery skills - you know how to ask the right questionsConfidence working with CRM systemsFlexibility to work outside standard business hours,



including evenings and weekendsBonus: experience in travel, contact centres, or consultative salesAvailability during peak sales windows, including evenings (after 5 pm) and weekends, is essentialWhat Success Looks LikeConversion: leads consistently turn into confirmed bookingsRevenue growth: you upsell and cross-sell without it feeling like a hard sellCustomer satisfaction: guests leave happy and come back, or send their matesLead management: no lead sits untouchedTeam collaboration: you show up for your team and help build a winning cultureWhy Join Contiki?
Work for a brand built entirely around getting young travellers out into the worldAccess to career development support and wellbeing resourcesTwo paid volunteer days each year for causes you care aboutCommission on every trip you sell!
Please consider applying even if you don't meet 100% of what's outlinedKey ResponsibilitiesSales Admin and ActivityKey StrengthsWhy The Travel Corporation is partnering with Hatch on this role.Hatch exists to level the playing field for people as they discover a career that's right for them.
So when you apply you have the chance to show more than just your resume.A Final Note: This is a role with The Travel Corporation not with Hatch.
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📌 Contiki - Sales Consultant @ The Travel Corporation (New South Wales)
🏢 Hatch
📍 New South Wales