Join one of Australia and New Zealand's largest retail groups - Accent Group.
With a portfolio of over 850+ stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we're not just selling shoes - we're shaping the future of retail.
At Accent Group, we're driven by innovation, passionate about people, and serious about creating standout career opportunities.
Whether you're starting your retail journey or looking to grow into leadership, you'll be part of a culture that values individuality, rewards performance, and empowers you to make your mark (in your kicks of course!)
Our epic growth continues, and our Digital Delivery Team is growing, we're on the hunt for an eCommerce Delivery Manager to join us full time based at our State of the art office in Cremorne, VIC.
This is a rare and exciting opportunity, perfect for an accomplished and organised team player with a background in eCommerce delivery, testing, and development pipeline planning.
About The Role
Reporting to the Head of Digital Delivery, the eCommerce Delivery Manager is integral in facilitating website releases and deliveries between the eCommerce team and the development agency engaged for the Accent Group.
This role is the central point of managing BAU project delivery, contributing to scoping and solution analysis, and prioritising requirements across approximately 14 trading eCommerce sites.
The role will work closely with eCommerce Project Manager, IT teams, eCommerce Trade Managers and Agency Partner to ensure that new functionality & BAU improvements are delivered in priority order.
The Responsibilities Will Include




Manage delivery across multiple streams and brands (Including new initiatives and BAU improvements)
Collaborate with the IT, eCommercevProject, and eCommerce Teams to plan and execute development releases across our eCommerce platform
Contribute to scoping and solution analysis, and translate business requirements into briefs for external agency
Manage the delivery of the solution to meet internal clients' business requirements
Manage any follow-up requirements and escalations until resolution
Plan and assist in managing and completing user acceptance testing
Leverage learnings, experience, and enhancements across the group to ensure all brands are continuously improving
Support internal clients in understanding each stage of the delivery and the priority of requirements to assist clients in achieving their objectives
Participate and assist in internal client upskilling and training activities
Manage monthly delivery budgets across streams
Build strong relationships with key internal and external stakeholders
Provide clear and concise communication to all internal parties to reduce overall effort
Identify and escalates until resolution
Respond to internal clients and external vendors in a friendly and timely manner
To be successful you will ideally have
Demonstrated 3+ years' proven experience in website delivery
3+ years' experience in managing development releases in a retail business




Technical understanding of website integration architecture and associated backend operational processes
Sound understanding of eCommerce and ERP integrations, and application/plugin solutions
Exceptional communication and meeting management skills across all business facets and with partners/vendors
Experience with cooperative task management platform technologies (JIRA, Confluence, Smartsheet, etc.)
Experience in a similar busy role within an agency (preferable)
Strong problem-solving skills, a sense of urgency, and the ability to balance competing priorities
Process driven, and an absolute ability to work well in a team as well as individually
Excellent time management skills
Excellent written and verbal communication skills
Why Join Us?
At Accent Group, we believe in pushing boundaries, fostering innovation, and delivering exceptional results.
If you're ready to be part of a forward-thinking team that shapes the retail landscape, we want to hear from you.
In return we offer, the opportunity to work with leading global brands, generous employee discounts and development opportunities as we continue to grow.
At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion.
We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability.
We strive on creating an equal employment environment where everyone from any background can be themselves.
The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land.
The Aboriginal and Torres Strait Islander and Maori people.
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📌 Ecommerce Delivery Manager (Victoria)
🏢 ACCENT GROUP
📍 Victoria