In our MES (Mining Emergency Services Team) we are committed to delivering high-quality training and outstanding service to our clients.
We're looking for an organised, proactive and customer-focused Coordinator to join our team.
In this role, you'll play a vital part in creating a seamless experience for our clients and trainees.
Working closely with clients, trainees and our Training Team, you'll coordinate the training journey from booking through to certification, ensuring every interaction is professional, responsive and focused on delivering exceptional outcomes.
If you enjoy building relationships, coordinating multiple priorities and working in a team-oriented team environment, we'd love to hear from you.
About the Role You will coordinate course bookings and trainee enrolments.
Ensure the trainee prerequisites and onboarding requirements are completed prior to training.
Follow up attendance, manage re-bookings and support trainers with trainee enquiries.
Track Certificate III & IV learner progress and coordinate certificate issuance.
Be the main point of contact for client coordinators, building strong relationships and delivering exceptional customer service.
Assist with client meetings, reporting and day-to-day communication to ensure a smooth training experience Work closely with third-party training providers and represent MES at Community of Practice meetings to support collaboration and continuous improvement.
Coordinate onsite training logistics and tailor arrangements to meet client requirements.




About You We're looking for someone who thrives in a fast-paced environment and enjoys making a positive impact.
Enjoys working with people and building positive relationships.
Communicates confidently and professionally.
Is organised, proactive and able to juggle competing priorities.
Enjoys solving problems and finding practical solutions.
Works well as part of a team and contributes to a positive workplace culture.
Is always looking for ways to learn, improve and support those around them.
Why Join ERGT?
Purposeful Work– Deliver training that genuinely saves lives and makes a real difference on site Career Development– Structured learning pathways and ongoing professional progression Family Support– Employee Assistance Program available for you and your family Strong Team Culture– Values-led, supportive and professional environment Shared Advantages Program– Additional benefits available to eligible employees Paid Lunch Breaks– Enjoy your lunch without losing pay Long Service Leave After 5 Years– Access LSL earlier with 5 years' continuous service About ERGT Australia For over 30 years, ERGT has been delivering high-risk safety and emergency response training across Mining, Oil & Gas, Maritime, Defence, Aviation and Major Hazard Facilities.
Our purpose is simple: Get people home safely.
We welcome applications from people of all backgrounds and experiences.
Please note: Only shortlisted applicants will be contacted.We welcome applicants from all backgrounds and communities including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, and people with disability.
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📌 Client Services Coordinator (Western Australia)
🏢 ERGT Australia
📍 Western Australia