About The CompanySupagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium.
We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.DescriptionWhy work with Supagas?
Permanent full-time role with a growing national businessSupportive team workplace with strong safety and customer-first cultureOngoing professional development and career opportunitiesCompetitive remuneration packageWork with a trusted and established brand in the gas industryRefer a friend and earn extra money by participating in our national employee referral program.Access to a variety of employee initiatives and benefits across 1,700 brands, institutions, and companies - accessible to you and your immediate family.Employee Assistance Program - accessible to you and your immediate family.What You Will Be DoingWe're on the lookout for an Account Manager to join our sales team on a full time, permanent basis.
You will play a key role in strengthening our client relationships, improving retention and recovery of existing and previous Supagas customers, and minimising lost business.
This is an exciting field-based opportunity that offers a high level of autonomy to manage your schedule,
manage a diverse client portfolio and represent a safety-focused and customer-first driven organisation.Key ResponsibilitiesManage and grow relationships with our key accountsBuild strong relationships by understanding customer needs, goals and challengesManage end-to-end account relationships, ensuring high customer satisfactionIdentify and act on customer retention and growth opportunitiesNegotiate and secure renewed supply agreementsCollaborate with internal teams, including Sales, Customer Service, Logistics and AccountsMonitor Customer Relationship Management (CRM) data to monitor account performance, identify customers requiring re-signing of supply agreementsEmbody the Supagas "Yes We Can" customer service ethos in all interactions and uphold Supagas's safety vision: Think SAFE, Work SAFE, Live SAFEAbout YouSales or account management experienceExperience in the gas industry or a related field is advantageous but not requiredStrong B2B sales acumenStrong communication, negotiation, networking and relationship-building skillsExcellent time management to manage multiple priorities and accounts effectivelyAnalytical mindset with strong problem-solving and issue resolution skillsConfident using Customer Relationship Management (CRM) systems and Microsoft Office
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