What you'll doManage bookings and service workflow planning.Ensure quality checks are consistent and issues are caught early.Keep customers updated with clear, honest communication.Coordinate parts, timelines, and handovers with the workshop team.Drive continuous improvement in service operations.What you'll doManage bookings and service workflow planning.Ensure quality checks are consistent and issues are caught early.Keep customers updated with clear, honest communication.Coordinate parts, timelines, and handovers with the workshop team.Drive continuous improvement in service operations.What we're looking forStrong automotive service operations experience.Excellent communication and customer handling.Process discipline and ability to coordinate multiple stakeholders.Nice to haveLeadership experience in a workshop workplace.Experience with imports or enthusiast vehicles.Hiring ProcessPhone screenDiscuss operations experience and approach.On-site interviewWalk through planning and customer communication scenarios.OfferFast decision for a strong fit.
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📌 Service Manager (Workshop & Customer Experience) (Victoria)
🏢 IKIGAI Motors AU
📍 Victoria